Privacy Policy
Last updated: August 6, 2025
At Words With Joanne, your privacy is important. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
1. Information We Collect
We collect two types of information:
a) Information You Voluntarily Provide
When you fill out a contact form, sign up for a newsletter, request a quote, or otherwise communicate with us, you may provide personal information such as:
Name
Email address
Company name
Project details or inquiry message
We only collect this information when you choose to provide it.
b) Information Collected Automatically
When you browse the site, we may collect limited technical data through cookies and analytics tools (such as Google Analytics), including:
IP address
Browser type
Device information
Pages visited and time spent on site
This helps us understand how visitors use the website and improve performance.
2. How We Use Your Information
We use your information to:
Respond to inquiries or contact requests
Send newsletters or updates you’ve opted into
Provide and improve editorial services
Analyze website traffic and performance
Maintain site security and integrity
We do not sell your personal data.
3. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage or disable cookies in your browser settings.
We may also use third-party services such as Google Analytics, which may set their own cookies to track site usage. These services are governed by their own privacy policies.
4. Third-Party Disclosure
We don’t share your personal information with third parties unless:
It’s necessary to fulfill your request (e.g., email provider or form plugin)
We’re legally required to do so
You give us explicit permission
All third-party tools we use comply with applicable privacy regulations.
5. Data Storage and Security
Your information is stored securely using trusted platforms (e.g., Google Workspace, secure form tools, email marketing providers). We implement reasonable technical and organizational safeguards to protect your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights under data protection laws, including:
Access to your personal data
Correction or deletion of your data
Withdrawal of consent (e.g., unsubscribing from emails)
To request any of the above, please contact us at joanne@wordswithjoanne.com.
7. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we’ve collected personal information from a child, we’ll delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The “Last updated” date will reflect the most recent changes. Continued use of the site after changes means you accept the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can contact us at: joanne@wordswithjoanne.com